Last updated: September 2026. This page is provided for informational purposes and forms part of the Estate Loop terms of use.
1. Local Pickup
Won lots may be collected by appointment from our regional location, typically the estate city noted on the listing. Bring your order confirmation and photo ID. Pickup is complimentary.
2. White-Glove Delivery
For furniture and fragile pieces we offer white-glove delivery through vetted partners: careful handling, room-of-choice placement and packaging removal. Delivery is quoted at checkout based on size and distance.
3. Shipping
Smaller objects and art can be professionally packed and shipped nationwide. Shipping and insurance are quoted before you confirm.
4. Timing
Pickups are usually available within 2–5 business days of payment. Delivery windows depend on route and partner availability; you'll receive a scheduling link after checkout.
5. Risk & Insurance
Title and risk pass to the buyer on payment. Items awaiting collection are stored with care; we recommend prompt pickup or delivery. Transit insurance is included on white-glove and shipped orders.
Questions about this policy? Contact our team.