FAQ

Everything you'd want to know.

Answers for both sellers and buyers — from complimentary pickup and valuation to bidding and delivery.

We look for exceptional furniture, art, lighting and objects in good condition. Share a few photos when you request a pickup and our team will let you know what fits our curated auctions.
Yes. For approved pieces, professional removal from your home is complimentary — there's no cost to you to consign.
Our specialists set thoughtful opening bids and reserves based on maker, condition and comparable results, so pieces are presented to achieve premium outcomes.
We work on a transparent seller commission agreed before pickup. You'll always know your terms up front — no hidden fees.
Most pieces are photographed and listed within days of pickup. Auctions typically run for about a week before closing, and sellers are paid promptly after settlement.
Browse on the website or app, place a bid, and we'll notify you if you're outbid or if you win. Winning bids are charged securely at close.
A 15% buyer's premium is added to the winning bid. It's shown clearly on every item before you bid.
You can browse everything on the website. Bidding and instant outbid alerts happen in the Estate Loop app — scan the QR code on any lot to jump straight to it.
Local pickup is available for won items by appointment, and we can arrange white-glove delivery on request. Details and quotes appear at checkout.
Condition, dimensions and detailed photography are provided on every lot. Private previews can be arranged for significant pieces — just contact us.

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